By accessing or using Vendora, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional service-specific rules or published policies issued by Innovage Corporations.
Vendora is a cloud-based business platform that may include point-of-sale, inventory, CRM, analytics, reporting, automation, notifications, website, content, and social publishing features depending on your plan and enabled modules.
You are responsible for maintaining account confidentiality, assigning user permissions appropriately, and ensuring that all activity performed through your account is authorized. You must not connect or manage Facebook Pages, Instagram accounts, or other channels unless you have the legal and operational right to do so.
If Vendora offers content scheduling or publishing to third-party platforms, you remain responsible for the legality, accuracy, rights clearance, and compliance of all text, images, videos, offers, and messages you publish. You must also comply with the rules, API terms, and community standards of Meta and any other connected platform.
Paid features are provided according to your selected plan and billing cycle. Trial and paid periods begin on activation according to system records.
You may not misuse the service, attempt unauthorized access, interfere with security controls, distribute harmful content, violate intellectual property rights, send spam, impersonate others, or use Vendora for unlawful, deceptive, abusive, or infringing activity.
You are solely responsible for the accuracy, legality, ownership, and authorization status of the data and content you upload, process, store, or publish through Vendora, including customer records, inventory data, financial records, and social media content.
Vendora depends in part on third-party services and APIs. Third-party platforms may change their requirements, features, policies, rate limits, or availability at any time. Vendora is not responsible for actions taken by those platforms, including rejection, removal, throttling, suspension, account restrictions, or policy enforcement against your content or connected accounts.
We target high reliability, but temporary interruptions may occur due to maintenance, upgrades, provider outages, force majeure, or other causes beyond our reasonable control.
All software, platform logic, branding, workflows, documentation, and service materials provided by Vendora remain the intellectual property of Innovage Corporations or its licensors unless explicitly stated otherwise.
We may suspend, restrict, or terminate access where necessary for security, abuse prevention, non-payment, legal compliance, or policy violations. You may stop using the service at any time, but you remain responsible for outstanding obligations accrued before termination.
To the maximum extent permitted by law, Vendora is provided on an as-available and as-configured basis. Innovage Corporations is not liable for indirect, incidental, special, consequential, reputational, or lost-profit damages, or for third-party platform actions outside our direct control.
We may modify the service, pricing, supported integrations, or these Terms from time to time. Continued use after changes become effective constitutes acceptance of the updated Terms.
For legal, compliance, or account-related questions regarding Vendora, contact support@vendora.app.